Wayne, my wife has had to YELL at doctors/ nurses more times then I can count because of incompetence.
I also had to do it when she had surgery.
You put trust in docs, and sometimes in today's world you have to keep constant watch to make sure they don't screw up.
When my Mom was dieing, I said to her doctor "it must be hard for you, having to deal with death every day" you know what he said to me? His words of comfort were "why? It's not MY mom that's dieing."
How's THAT for a bedside manor? Even if he felt that way, he could have kept that to himself.
Shortly after, I saw a death notice in the paper....yep, his mom died.
What goes around, comes around.