Dear Kevin, (Customer ID: 8675309)
Thank you for contacting us.
I really apologize for my mistake. It seems that this domain name
PackersHome.com is added as an external domain name inside your MS
package. Please visit this link instead for reference on how to transfer
an external domain name from one package to the other.
http://faq.1and1.com/domains/moving_domains_from_one_package_to_another_/5.html
If you have any further questions please do not hesitate to contact us.
--
Sincerely,
Aspirin Ponce
Technical Support
1&1 Internet
> Hello,
>
> I've tried that several times.
>
> Important Message
> An error has been found. Please see below.
>
> - The registrar transfer for this domain is impossible.
>
>
>
> That is the message I am getting in return. What would be the next
step please?
>
>
> - Kevin
>
>
>
> On Thu, Apr 23, 2009 at 2:39 PM, <support@1and1.com> wrote:
> Dear Kevin, (Customer ID: 8675309)
>
> Thank you for contacting us.
>
> If you wish to move your domain name PackersHome.com from MS hosting package to your Linux hosting package. Please visit this link for a
> reference on how to do so.
>
http://faq.1and1.com/domains/moving_domains_from_one_package_to_another_/4.html
>
> If you have any further questions please do not hesitate to contact
us.
>
> --
> Sincerely,
> Aspirin Ponce
> Technical Support
> 1&1 Internet
>
> > I won't lie, that really ticks me off. But if nothing can be done
> about it then there's no reason continuing to rant about it...
> >
> > However, I need to transfer my PackersHome.com domain to my Linux
> package.
> >
> > I've resurrected most of my website onto my Linux package, but my
> domain is still stuck on my MS 1 and 1 Business account.
> >
> >
> > DO NOT DO ANYTHING if this will cause me to lose my data again! :)
> >
> >
> > - Kevin
> >
> >
> >
> >
> >
> > On Thu, Apr 23, 2009 at 12:40 PM, <shop3@1and1.com> wrote:
> >
> > > Dear Kevin, (Customer ID: 8675309)
> > >
> > > Thank you for contacting us.
> > >
> > > We regret to inform you that your webspace backup request dated
> > > --April 20, 2009 -- failed due to some of the following reasons.
> > >
> > > 1] Insufficient processing time.
> > > 2] Elapsed data availability time frame (over 24 to 48 hours).
> > > 3] No data was retrieved for some reason.
> > >
> > > Please be aware that the main purpose of our back up is for
> disaster
> > > recovery purposes only. It is not meant for archiving and are
> generally
> > > not kept for very long, maximum is 24-48 hours. Backup requests
> which
> > > are over 48 hours may not be retrieved. We strongly encourage you
> to
> > > archive files and data that are vital to you. Please be reminded
> that
> > > success or failed results may vary on a case by case basis.
Requests
> of
> > > this nature are granted as a courtesy based on availability.
> > >
> > > If you have any further questions please do not hesitate to
contact
> us.
> > >
> > > --
> > > Sincerely,
> > > Aspirin Ponce
> > > Technical Support
> > > 1&1 Internet
> >
> >
> >
> >
> > --
> > - Kevin
> >
>
>
> --
> - Kevin
>