Dear Kevin, (Customer ID: 8675309)
Thank you for contacting us.
We regret to inform you that your webspace backup request dated
--April 20, 2009 -- failed due to some of the following reasons.
1] Insufficient processing time.
2] Elapsed data availability time frame (over 24 to 48 hours).
3] No data was retrieved for some reason.
Please be aware that the main purpose of our back up is for disaster
recovery purposes only. It is not meant for archiving and are generally
not kept for very long, maximum is 24-48 hours. Backup requests which
are over 48 hours may not be retrieved. We strongly encourage you to
archive files and data that are vital to you. Please be reminded that
success or failed results may vary on a case by case basis. Requests of
this nature are granted as a courtesy based on availability.
If you have any further questions please do not hesitate to contact us.
--
Sincerely,
Aspirin Ponce
Technical Support