Dear Kevin,
Thank you for contacting Online Support.
Thank you for bringing this to our attention. We are currently aware of the issue and are working towards a resolution. Unfortunately, there is not a known time frame in which this issue will be fixed but we are working towards the quickest resolution possible.
We appreciate your patience while we look further into this matter for you.
Please let us know if we can help you in any other way.
Sincerely,
Mike P.