I did what Cheesey said out here at a Lone Star steak house, we waited to be seated then after being seated we sat for 20 minutes and noone came around to give us menus or even to see what we wanted to drink. We left and went to Applebys and when i got home i called Lone Star talked to the manager and they sent me a $60 gift card to go back there and eat.
"dhazer" wrote:
Good for you Hazer!!!
I will complain when something goes wrong like that.
And i also will ask to talk to the manager when things are great. In other words, I don't JUST complain.
When i ask to see the manager, you can tell that the wait staff isn't used to anyone taking the time to give a "thumbs up" when it's deserved.
And i don't just do that at restaurants.
For example, after I got out of the hospital, i needed to do my walking. It was February, and too cold outside to walk. We don't have any malls here, so i went to the local Target store just over a mile away. I was walking around the store, when one of the managers asked me if needed help finding something (i had walked around the store several times by then). I explained what had happened to me, and why i was walking. She said "Oh! Well, i recognized you from seeing you shop here. You can come here anytime to do your walking, and if you need anything, just let us know!" I felt kind of stupid, but i felt welcome after that. Now, just about all the workers know me, and they ask how i am doing. So i told the manager how much i appreciated it. I also told her how several workers had asked if i needed help, and how outgoing they were for me.
They are NOT used to getting positive input, you can tell.